While enrolling for the products and/or services, we will ask you for the following types of information: contact information (such as name, address, phone number, and e-mail address); sensitive information (such as date of birth, driver’s license number and social security number); personal information to verify your identity and financial information (such as credit card number). This information is required in order to verify your identity, charge you the agreed upon fees for our products and services, and to fulfill our obligation to provide our products and services to you, including communicating with third parties as necessary to provide such products and services, such as identification verification companies, Subscriber reporting agencies, payment validation companies, law enforcement agencies, or others.
Your provider has determined that you have or are at risk for developing a hormone deficiency and that you may benefit from treatment with Bio Performance Centers to provide a compounded, testosterone replacement medication available only by prescription. As with any medication, there are benefits and risks that may be associated with using hormone replacement therapy. The information below is provided to assist you in making an informed decision concerning your use of this medication. Please review this information and discuss any questions you may have with your provider.
Bio Performance Centers Male Therapies contain the active ingredients testosterone cypionate, testosterone propionate, human chorionic gonaditropin (HCG), and Anastrozole. Bio Performance Centers provides a compounded medication, prepared in a licensed pharmacy following the guidelines of the United States Pharmacopoeia (USP). Compounded medications are prescribed for and prepared based on the needs of individual patients. Unlike manufactured prescription drugs, compounded medications like Bio Performance Centers Male Therapies are not evaluated by the FDA, and they are not approved by the FDA to prevent or treat any particular diagnosis or clinical indication. As with all compounded medications, there may be some variation in the amount of the individual ingredients contained in the final product. There may also be a greater risk of contamination of compounded medications when compared to manufactured drugs approved by the FDA, due to differences in the medication compounding and drug manufacturing processes
Bio Performance Centers Male Therapies contain the controlled substance testosterone, which is an anabolic steroid. The use of testosterone has been banned by many professional and amateur sports associations as a performance enhancing drug, or PED. Competitive athletes are strongly encouraged to contact their sports associations concerning the use of medications containing testosterone, before they begin taking Bio Performance Centers Male Therapies.
Potential Benefits and Risks of the Bio Performance Centers Male Therapies:
Some known and suspected risks and side effects include:
Additional information about potential side effects is contained in the patient insert provided with your medication. Patients are encouraged to speak with their provider and ask any questions they may have about these or other potential benefits and risks of hormone therapy.
Hormone therapy may interfere with other medications and dietary supplements, including but not limited to insulin, blood thinners, and corticosteroids. It is very important that you inform your prescribing physician about your medical history and about all other prescription and over-the-counter drugs and supplements that you are taking. Patients using Bio Performance Centers Male Hormone Therapies should not use any additional forms of hormone replacement therapy.
As with all forms of testosterone therapy, the use of Bio Performance Centers Male Hormone Therapies require close monitoring through routine blood tests and regular visits with your prescribing physician. Patients will not be permitted to remain on Bio Performance Centers Male Therapies unless they are up-to-date on their blood tests and physician visits.
Your provider has determined that you have or are at risk for developing a hormone deficiency and that you may benefit from treatment with Bio Performance Centers Female Hormone Therapy, a compounded hormone replacement medication containing estrogen (Estradiol), progesterone, and testosterone. Bio Performance Centers Female Hormone Therapy is available only by prescription. As with any medication, there are benefits and risks that may be associated with using Bio Performance Centers Female Hormone Therapy. The information below is provided to assist you in making an informed decision concerning your use of this medication. Please review this information and discuss any questions you may have with your provider.
Bio Performance Centers Female Hormone Therapy contains the active ingredients estrogen (Estradiol), progesterone, and testosterone. Bio Performance Centers Female Hormone Therapy is a compounded medication, prepared in a licensed pharmacy following the guidelines of the United States Pharmacopoeia (USP). Compounded medications are prescribed for and prepared based on the needs of individual patients. Unlike manufactured prescription drugs, compounded medications like Bio Performance Centers Female Hormone Therapy are not evaluated by the FDA, and they are not approved by the FDA to prevent or treat any particular diagnosis or clinical indication. As with all compounded medications, there may be some variation in the amount of the individual ingredients contained in the final product. There may also be a greater risk of contamination of compounded medications when compared to manufactured drugs approved by the FDA, due to differences in the medication compounding and drug manufacturing processes.
Bio Performance Centers Female Hormone Therapy contains the controlled substance testosterone, which is an anabolic steroid. The use of testosterone has been banned by many professional and amateur sports associations as a performance enhancing drug, or PED. Competitive athletes are strongly encouraged to contact their sports associations concerning the use of medications containing testosterone, before they begin taking Bio Performance Centers Female Hormone Therapy.
Bio Performance Centers Female Hormone Therapy should not be used by patients who are pregnant or breastfeeding. Patients who are considering taking Bio Performance Centers Female Hormone Therapy agree to inform their physician if they are or are planning to become pregnant. If you become pregnant while taking Bio Performance Centers Female Hormone Therapy, notify your physician right away.
Potential Benefits and Risks of Bio Performance Centers Female Hormone Therapy
Potential benefits of treatment include:
Some known and suspected risks and side effects include:
Additional information about potential side effects is contained in the patient insert provided with your medication. Patients are encouraged to speak with their provider and ask any questions they may have about these or other potential benefits and risks of Bio Performance Centers Female Hormone Therapy.
Bio Performance Centers Female Hormone Therapy may interfere with other medications and dietary supplements, including but not limited to insulin, some antidepressants, and certain antibiotics. It is very important that you inform your prescribing physician about your medical history and about all other prescription and over-the-counter drugs and supplements that you are taking. Patients using Bio Performance Centers Female Hormone Therapy should not use any additional forms of hormone replacement therapy while taking Bio Performance Centers Female Hormone Therapy.
As with other topically-applied hormone medications, it is rare but possible for patients using Bio Performance Centers Female Hormone Therapy to unintentionally “contaminate” their partners, children, and/or pets through skin-to-skin contact with the applied medication. Although not reported in connection with Bio Performance Centers Female Hormone Therapy, it has been reported that children of patients using topical estrogen and progesterone have experienced increased hormone levels and increased physical feminization, including but not limited to breast enlargement in pre-pubertal males and females. In addition, while it has not been reported in connection with Bio Performance Centers Female Hormone Therapy, it has been reported that pets of patients using topical formulations of estrogen and progesterone have experienced elevated hormone levels, alopecia (hair loss), and increased physical feminization. Patients using Bio Performance Centers Female Hormone Therapy are strongly cautioned to follow the dosing instructions contained in medication’s patient insert, and to avoid allowing children and pets to come into direct contact with the site of application.
As with all forms of hormone therapy, the use of Bio Performance Centers Female Hormone Therapy requires close monitoring through routine blood tests and regular visits with your prescribing physician. Patients will not be permitted to remain on Bio Performance Centers Female Hormone Therapy unless they are up to date on their blood tests and physician visits.
a) This product is billed as a one-time purchase. We or our designated agent will bill you directly by means of a charge to your credit or debit card provided (collectively “Form of Payment”) at the time of purchase. We reserve the right to charge outstanding service fees up to six (6) weeks after the conclusion or termination of service.
b) Pricing and Fees. Our fees and charges for any Services, memberships, corporate plans, products, other services or Software are supplied to you during the ordering process or via the Website or over the telephone. You agree to pay the agreed upon charges applicable to your selected Services, as well as any, applicable taxes and other charges including but not limited to activation fees, minimum service fees, no-show fees, fail to cancel fees, termination fees, other nonrecurring charges, and set-up fees. You also agree to pay any additional charges or fees applied to your account, including but not limited to, late payment penalties, overage charges, charges due to insufficient credit or insufficient funds, and restocking fees. When you agree to them, set up fees, activation fees, installation fees and other non-recurring fees, if applicable, will be paid for by you prior to Service provisioning.
c) Nonpayment. In the event that payment is not successfully effected on scheduled billing date we reserve the right to attempt to bill your form of payment an additional time to avoid cancellation or suspension of services. However we reserve the right to immediately deny or discontinue your services without notice at any time in the event we, our designated agent, Marketing Partner or Vendor could not effect the placement of charges on your Form of Payment or you fail to make timely payments as agreed..
d) ISP, Local telephone, Toll and Long Distance Charges. You are responsible for all telephone charges or Internet access charges billed directly to you by your providers of such services.
e) You have the option to change your Services at any time by notifying us, provided that you qualify for and comply with any requirements of the changed Service.
f) Cancellation and Refunds: If you are billed by us for a Service and are not satisfied with the Services and wishes to terminate your enrollment, you may cancel the Service by calling us Monday through Friday 9am EST to 5pm EST. Refunds for all of Services already billed will be provided if you are not completely satisfied.
g) We, our Marketing Partners and Vendors reserve the right to increase or decrease fees for Services in which case you will be notified of the increased or decreased fee with a minimum of fifteen (15) day notice. If you wish to cancel the Service, you may do so.
h) Patients may receive separate invoices for pharmaceuticals which would be billed separately under the pharmacy descriptor.
THIS WEBSITE AND ALL CONTENT, MATERIALS, INFORMATION, SOFTWARE, PRODUCTS AND SERVICES ON THE WEBSITE, ARE PROVIDED ON AN “AS IS” AND ON AN “AS AVAILABLE” BASIS. Bio Performance Centers EXPRESSLY DISCLAIMES ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. Bio Performance Centers MAKES NO WARRANTY THAT (A) THE WEBSITE, INCLUDING ALL CONTENT, MATERIALS, INFORMATION, SOFTWARE, PRODUCTS AND SERVICES ON THE WEBSITE, WILL MEET YOUR REQUIREMENTS; (B) THE WEBSITE WILL BE AVAILABLE ON AN UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE BASIS; (C) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE WEBSITE AND ALL CONTENT, MATERIALS, INFORMATION, SOFTWARE, PRODUCTS AND SERVICES OFFERED THROUGH THE WEBSITE WILL BE ACCURATE OR RELIABLE; OR (D) THE QUALITY OF THE PRODUCTS, SERVICES, INFORMATION, OR MATERIAL PURCHASED OR OBTAINED BY YOU THROUGH THE SITE WILL MEET YOUR EXPECTATIONS. Any content, materials, information or software downloaded or otherwise obtained through the use of the site is done at your own discretion and risk. Company and its suppliers shall have no responsibility for any damage to your computer system, loss of data or any damages whatsoever of any kind under any theory or form that results from the download of any content, materials, information or software. Company and its suppliers reserve the right to make changes or updates to the site at any time without notice
IN NO EVENT SHALL Bio Performance Centers OR ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES (INCLUDING WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, REVENUE, DATA OR USE) INCURRED BY YOU OR ANY THIRD PARTY ARISING FROM OR RELATED TO THE USE OF, INABILITY TO USE OR THE TERMINATION OF THE USE OF THE SITE, REGARDLESS OF THE FORM OF ACTION OR CLAIM (WHETHER CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE) AND EVEN IF Bio Performance Centers HAS BEEN INFORMED OF THE POSSIBILITY THEREOF. Some jurisdictions do not allow the limitation or exclusion of liability so some of the above limitations may not apply to you.
You agree to defend, indemnify and hold harmless Company, its officers, directors, employees and agents from and against any and all claims, abilities, damages, losses or expenses, including settlement amounts and reasonable attorneys’ fees and costs, arising out of or in any way connected with your access to or use of the Website. You agree to seek and obtain written permission from Company before agreeing to settle any claim.
“Bio Performance Centers” is a trademark of Company in the United States and throughout the world. The absence of a product or service name, slogan, or logo from this list does not constitute a waiver of Company trademark or other intellectual property rights concerning that name, slogan, identity or logo. All other company and product names are used for identification purposes only and may be trademarks of their respective owners. No intellectual property rights of any kind are licensed, assigned or granted in any fashion to user by use of this sight. Except where expressly provided otherwise, all comments, feedback, information or materials submitted through or in association with this Website shall be considered non-confidential and Company’s property. By submitting such comments, feedback, information or materials to Company, you agree to a no-charge, royalty-free assignment to Company of all worldwide rights, title and interest in copyrights and other intellectual property rights to the comments, feedback, information or materials. Company shall be free to use such comments, feedback, information or materials on an unrestricted basis.
You agree that Company may at any time, in its sole discretion, terminate your right to access or use this Website and any account(s) you may have in connection with the Website, with or without notice to you. Company also reserves the right, in its sole discretion, to restrict or terminate the availability of the Website to any other person, geographic area or jurisdiction at any time. No notice is required to effect any such restriction or termination.
Copyright © 2020 Bio Performance Centers, All rights not expressly granted herein are reserved. Any concerns or questions about these Terms or the practices of this Website may be addressed to:
6440 Southpoint Parkway, Suite 300
Jacksonville, FL 32216
This Policy applies to customer information we collect through our website.
Bio Performance Centers is committed to protecting the privacy of visitors to our website. This Policy will let you know how Bio Performance Centers handles how we collect, use, disclose, transfer and store your information collected on this website. Please take a moment to familiarize yourself with our privacy practices and let us know if you have any questions.
We collect your information from the following sources:
Personal information is information that identifies you or is reasonably linked to you. The personal information we collect may include contact and payment information like your name, email and physical addresses, phone numbers, insurance information, and credit and debit card information. When you place an order or request services on behalf of a third-party, we may collect information you provide us such as the name, address, and phone number of the third-party. For certain transactions, we may be required to collect information to comply with legal requirements, such as the name and address of your local pharmacy.
If we do combine non-personal information with personal information the combined information will be treated as personal information for as long as it remains combined.
We may receive personal information about you from other sources as well. Examples of these sources are entities that can help us correct or supplement our records, improve the quality or personalization of our service to you, and help prevent or detect fraud. In addition, we may collect information from consumer reporting agencies or other service providers if you obtain certain financial products.
We receive and store certain types of information when you interact with our websites, emails, and online advertising. Our purpose is to allow the websites to work correctly, to evaluate use of the website, and to support website analytics and marketing campaigns. Some examples include:
At times Bio Performance Centers may make certain personal information available to our strategic partners or affiliates that work with Bio Performance Centers to provide products and services, or that help Bio Performance Centers market to customers. Personal information will only be shared by Bio Performance Centers to provide or improve our products, services and advertising; it will not be shared with third parties for their marketing purposes or any other use.
The third parties with whom Bio Performance Centers may share personal information include companies who provide services such as information processing, fulfilling customer orders, delivering products to you, managing and enhancing customer data, providing customer service, assessing your interest in our products and services and conducting customer research or satisfaction surveys. We require our service providers to keep your information secure. In addition, our service providers may not use or disclose personal information for any purpose other than providing the services on our behalf.
The third parties may be located in the United States or anywhere else where Bio Performance Centers may transact business.
Pixel tags enable us to send email messages in a format our customers can read, and they tell us whether the email has been opened. We may use this information to reduce or eliminate the number or type of messages sent to our customers. Web beacons are small graphic images or other web programming code inserted into a web page or email that count visitors to the Website, monitor how users navigate the Website, count how many emails that were sent are actually opened or count how many particular articles or links were actually viewed. Certain mobile service providers uniquely identify mobile devices and we or our third party service providers may receive such device information if you access the Website through mobile devises Certain features of our Website may require collection of mobile phone numbers, and we may associate that phone number to mobile device identification information. An embedded script is programming code that is designed to collect information about your interactions with the Website, such as the links you click on. The code is temporarily downloaded onto your Computer from our web server or a third-party service provider, is active only while you are connected to the Website and is deactivated or deleted thereafter.
As is true of most websites, we gather some information automatically and store it in log files. This information includes IP addresses, browser type and language, Internet service provider (ISP), referring and exit pages, operating system, date/time stamp and clickstream data. We use this information to understand and analyze trends, to administer the site, to learn about user behavior on the site, and to gather demographic information about our user base as a whole. Bio Performance Centers may use this information in our marketing and advertising services.
In some of our email messages, we use a “click-through URL” linked to content on our Website. When customers click one of these URLs, they pass through a separate web server before arriving at the destination page on our Website. We track this click-through data to help us determine interest in particular topics and measure the effectiveness of our customer communications. If you prefer not to be tracked in this way, you should not click text or graphic links in the email messages.
On occasion, Bio Performance Centers may send our customers and website visitors electronic communications, including but not limited to newsletters, bulletins, status updates, account verifications, or other communications such as marketing information. Bio Performance Centers may also send information via email regarding website updates, general health information, or other general topics. You will be offered an opportunity to consent and/or opt-out of such communications where applicable. Certain communications, such as those related to website updates or account verifications may not be subject to an opt-out.
Bio Performance Centers takes extensive precautions, including administrative, technical, and physical measures, to safeguard your personal information against loss, theft, and misuse, as well as against unauthorized access, disclosure, alteration, and destruction.
Bio Performance Centers’s online services use Secure Sockets Layer (SSL) encryption on all web pages where personal information is collected. To make purchases from these services, you must use an SSL-enabled browser such as Internet Explorer, Safari or Firefox. Doing so protects the confidentiality of your personal information while it is transmitted over the Internet.
When you use some Bio Performance Centers’s products, services or applications or post on a Bio Performance Centers forum, chat room, or social networking service, if any, the personal Information you share is visible to other users and can be read, collected, or used by them. You are responsible for the personal information you choose to submit in these instances. For example, if you list your name and email address in a forum posting, that Information is public. Please take care when using these features.
You can help ensure that your contact information and preferences are accurate, complete and up to date by logging in to your account at www.Bio Performance Centers .com. For other personal information, we make good faith efforts to provide you with access so you can request that we correct the data if it is inaccurate or delete the data if Bio Performance Centers is not required to retain it by law or for legitimate business purposes. We may decline to process requests that are unreasonably repetitive, require disproportionate technical effort, jeopardize the privacy of others, are extremely impractical or for which access is not otherwise required by local law. Access, correction, or deletion requests can be made to support@Ocenture.com.
Should you need to contact Bio Performance Centers for any reason, including those regarding this Policy or any privacy concert, please contact us at:
If you believe that Bio Performance Centers or anyone affiliated with Bio Performance Centers has misused any of your information, please contact us immediately to report such action.
Bio Performance Centers’s website is not designed for use by children. We do not knowingly collect personal information from children under the age of thirteen (13). If we learn that we have collected the personal information of a child under the age of thirteen (13), we will take steps to delete the information as soon as possible. A parent or guardian of a child under the age of thirteen (13) may review and request deletion of such child’s personally identifiable information as well as prohibit the use thereof. If you have reason to believe Bio Performance Centers has personal information from an individual under the age of thirteen (13), please contact us.
We have implemented security measures we consider reasonable and appropriate to protect against the loss, misuse and alteration of the information under our control. Please be advised, however, that while we strive to protect your personal information and privacy, we cannot guarantee or warrant the security of any information you disclose or transmit to us online and are not responsible for the theft, destruction or inadvertent disclosure of your personal information. In the unfortunate event that your “personally identifiable information” (as the term or similar terms are defined by any applicable law requiring notice upon a security breach) is compromised, we may notify you by email, at our sole and absolute discretion, to the last email address that you have provided us in the most expedient time reasonable under the circumstances; provided, however, that delays in notification may occur while we take necessary measures to determine the scope of the breach and restore reasonable integrity to the system as well as for the legitimate needs of law enforcement if notification would impede a criminal investigation. From time to time we evaluate new technology for protecting information, and when appropriate, we upgrade our information security systems.
Bio Performance Centers’s websites, products, applications and services may contain links to third party websites, products, and services. Our products and services may also use or offer products or services from third parties. Information collected by third parties, which may include such things as location data or contact details, is governed by their privacy practices and we are not responsible for the privacy practices employed by any third-party websites. We encourage you to note when you leave our Website and to learn about the privacy practices of those third parties before submitting any personal information to such third parties.
Bio Performance Centers is committed to protecting the confidentiality of any Social Security Numbers (“SSNs”) which we may receive in the course of our business. Bio Performance Centers will take all necessary safeguards, including physical, technical, and administrative safeguards, in an effort to protect against any unauthorized access to SSNs. Bio Performance Centers policy limits access to SSNs for lawful purposes only. Any unlawful use or disclosure of SSNs is strictly prohibited.
Bio Performance Centers either owns the text, photos and graphics on this website, including related copyrights, or has permission to use them. You have our permission to personally use or to copy any portion of this website, but not for profit or other commercial reasons. Any use or copying, other than for your personal use, is strictly prohibited under federal copyright law and may be subject to civil and criminal sanctions.
Bio Performance Centers is required by law to provide you with a copy of this privacy notice (“Notice”) as it details how we will protect the privacy of your health information. You also have certain rights in relation to your health information which this notice explains. Additionally, this Notice explains how we may use your health information when we may disclose that information to others. Bio Performance Centers is required by law to abide by the terms of this notice.
The Health Insurance Portability and Accountability Act (“HIPAA”) is a federal law which was enacted, in part, to ensure privacy protections to individuals when it comes to their healthcare. There may be other federal and state laws privacy laws which apply to you.
Bio Performance Centers its employees, contractors, business associates, and affiliates (sometimes referred to herein as “we”, “us” or “our”) shall follow this Notice.
In order to protect against risks, such as loss, destruction, or misuse of private information, Bio Performance Centers maintains physical, electronic and procedural security safeguards in handling and maintaining all information, in accordance with all applicable state and federal standards.
For the purposes of this Notice, the terms “information”, “PHI” or “health information” may be used interchangeably and shall include any information that we maintain that can reasonably be used to identify you and that relates to your physical or mental health condition, the provision of health care services to you, or the payment for such health care. PHI is defined by law to include any data created, received, stored or transmitted by any HIPAA-covered entities and their business associates in relation to the past present or future provision of healthcare, healthcare operations, and the payment of such healthcare services. Electronic health information is sometimes referred to as ePHI.
When it comes to your PHI, you have certain rights. This section explains your rights and some of our responsibilities towards you. You have the right to:
For certain health information, you can tell us your choices about what we share. If you have a clear preference for how we share your information in the situations described below, talk to us. Tell us what you want us to do, and we will follow your instructions.
In these cases, you have both the right and choice to tell us to:
If you are not able to tell us your preference, for example if you are unconscious, we may go ahead and share your information if we believe it is in your best interest. We may also share your information when needed to lessen a serious and imminent threat to health or safety.
We will never share your PHI unless you give us prior written permission in the following situations:
Any written authorization provided by you for the use or disclosure of PHI may be revoked at any time and will be effective upon reasonable notice.
We have a right to use and disclose your PHI in the following ways:
We may, under limited circumstances, disclose your health information for other purposes, generally related to ways that contribute to the public good, such as public health and research. Before any such disclosures are made, we must comply with all applicable legal requirements. For more information see: www.hhs.gov/ocr/privacy/hipaa/understanding/consumers/index.html.
Examples may include:
When we use or disclose your PHI as described in this Notice, or when you exercise certain of your rights set forth in this Notice, we may apply state laws about the confidentiality of health information in place of federal privacy regulations. We do this when these state laws provide you with greater rights or protection for your PHI. For example, some state laws dealing with mental health records may require your express consent before your PHI could be disclosed in response to a subpoena. Another state law prohibits us from disclosing a copy of your record to you until you have been discharged from our hospital. When state laws are not in conflict or if these laws do not offer you better rights or more protection, we will continue to protect your privacy by applying the federal regulations.
Certain federal and state laws may require special privacy protections that restrict the use and disclosure of certain health information, including highly confidential information about you. “Highly Confidential Information” may include confidential information under Federal laws governing alcohol and drug abuse information and genetic information as well as state laws that often protect the following types of information: (i) HIV/AIDS; (ii) mental health; (iii) genetic tests; (iv) alcohol and drug abuse; (v) sexually transmitted diseases and reproductive health information; and (vi) child or adult abuse or neglect, including sexual assault. If use or disclosure of health information described above in this Notice is prohibited or materially limited by other laws that may apply to us, it is out intent to meet the requirements of the more stringent law.
Should you need to contact Bio Performance Centers for any reason, including those regarding this Policy or any privacy concert, please contact us at:Mailing Address: